DELIVERY. YOU DECIDE WHERE YOUR PARCEL IS DELIVERED
We are able deliver to the address that you have chosen, in Europe and the world among the countries listed below. In order that you receive your goods in the best condition without time delays, we have chosen the following shipping companies : GLS, Fedex, UPS, the most optimal according to your region.
EUROPE AND WORLD OFFER COVERAGE
The geographical area covered by the offer of Svvving’s e-shop is as follows :
EUROPE EU, Outside EUROPE EU, NORTH AMERICA, CENTRAL AMERICA, SOUTH AMERICA, NORTH AFRICA, ORIENT, ASIA, OCEANIA.
However, if you can not find your country among the countries listed below, please contact us at: contact (at) svvving.com
MEMO TAXES AND CUSTOMS DUTIES
For deliveries outside the European Union, taxes and customs fees will be charged to the delivery address and will be requested at the time of the delivery. In this case the invoice accompanying the package and a double is sent to the customer’s e-mail adress. We are not able to know the amount of customs duties in force in the country of delivery.
DELIVERY OF PRIVATE SALES
All orders placed through a private sale are shipped within 30 days maximum after the end of the private sale. All orders placed through a sale "Collectors" or “Special productions” are shipped within 10 days and can not be included or exchanged. Upon receipt of the goods on our platform, private sales "Collectors" are delivered by our partners GLS, Fedex or UPS in 48/72h.
EUROPE EU COVERAGE
DELIVERY AND SHIPPING IN EUROPE EU, MENTIONED BY DELIVERY CARRIERS
Due to fluctuations in fuel prices, the cost of delivery can vary from one period to another. Prices below are for guidance only.
The delivery price specified for each country is at the time of order.
2 to 3 days. Country of delivery. Shipping around 15,00 €
POLAND
2 to 3 days. Country of delivery. Shipping from 35,00 € to 50,00 €
AUSTRIA, BELGIUM, CZECH, DENMARK, FRANCE, GERMANY, HUNGARY, ITALY, LATVIA, LUXEMBURG, NETHERLANDS, ROMANIA, SLOVAKIA.
3 to 4 days. Country of delivery. Shipping from 40,00 € to 55,00 €
BULGARIA, ESTONIA, IRELAND, LITHUANIA, SLOVENIA, SPAIN, UNITED KINGDOM.
3 to 5 Days Delivery country. Shipping from 40,00 € to 60,00 €
ANDORA, SWITZERLAND, NORWAY.* Customs duties will be priced additionaly.
4 to 5 Days Delivery country. Shipping from 45,00 € to 100,00 €
CORSICA, FINLAND, PORTUGAL, SWEDEN.
5 to 6 Days Delivery country. Shipping from 55,00 € to 140,00 €
CYPRUS, GREECE, ICELAND, MALTE.
SHIPPING - TIME - COUNTRY AND AREAS OF DELIVERY
We want you to have accurate information about the deadlines and charges: for each purchase we will notify you on your order the period within which it will be delivered and the price of your item, the supplement concerning the length of ropes and the amount of shipping. These are based on the destination country and weight of the product ordered. (10Kg.) On the pages in French and English on our website, the total price is displayed in Euro incl. tax. Prices quoted in USD, refer to countries outside the European Union. When you enter your billing country, the total price is displayed exclude Taxes. Outside the European Union and in the rest of the world, tax (VAT) is not payable, and is 0%. The amount of shipping is displayed in line with the country of delivery chosen. If you do not find delivery locations map, please contact us at contact(at)svvving.com, we will reply as soon as possible.
DELIVERY EUROPE OUTSIDE THE EU & REST OF THE WORLD, TRACKING NUMBER
The amount of shipping is automatically displayed in delivery mode "economy". You can ask us for a delivery "Priority". Deliveries AirShipping "Priority" are increased by 25% of the "Economy" delivery amount. For "Priority" delivery rates, please contact us at contact(at)svvving.com. Orders are prepared within 72 hours. Your order Outside the European Union & Rest of the World will be shipped via the most optimal delivery depending on your region : GLS, FeDex, UPS or GLS for Switzerland and Norway, by registered mail and delivered by hand and against signature. All orders are shipped within two days, provided that the components of models are in stock. Deliveries Outside Europe EU will therefore be made within 3 to 6 working days (72 to 144 h) and for the Rest of the World 3 to 6 working days from Monday to Friday between 9 am and 18 pm. Most components of models are regularly in stock, except for “Limited editions”,“Special productions” or “Collectors” for which the delivery time is stated in the product description. If delivery time is different, we will notify you by e-mail. If a desired item is not in stock, we will inform you of possible delivery time. Shipment of your order and your tracking number (GLS, Fedex or UPS) will be provided by e-mail. The tracking number allows you to check the status of your order in real time on the web pages of the carrier. (We are not responsible for any operational logistics of the delivery or the malfunction of its website www).
DELIVERY OF PARCELS EUROPE OUTSIDE THE EU & REST OF THE WORLD
Whatever your wishes or your Delivery constraints, Svvving implements optimal delivery services that will meet your expectations.
All orders are carefully packed and protected. However, if a package arrives damaged, please notify the delivery company immediately and note on the receipt transport specific reserve. Despite packaging in perfect condition, the contents of the package may be damaged, that's why we ask you to check the status of delivery and send comments within 48 hours. After this time, we will not support claims about the damaged goods.
TAXES AND DUTIES
For shipments outside the European Union, taxes and customs duties are the responsibility of the recipient and will be requested at the time of delivery. In this case the invoice accompanying the package and a double is sent to the customer’s e-mail adress. We are not able to know the amount of customs duties in force in the country of delivery.
Delivery "Economy” The amount of shipping is automatically displayed in "economy" mode.
In Europe outside the EU shipment is delivered by the carrier within 3-5 working days, and the rest of the world in 4-6 business days. Your order is delivered to the entrance of the building or at the door for houses. Your order will be delivered against signature. Note that if the carrier must submit a third time, costs of third presentation you will be charged.
Delivery "Priority”
You are contacted by the carrier within 48/72h to arrange an appointment (time slot 2h) at your convenience.
Your order is delivered to the floor of your location if necessary.
In case of absence or failure of delivery of your package, the carrier will leave a calling card stating the date of passage and address of the nearest delivery office, allowing you to: - reorganize the delivery schedule (every day except Saturdays, Sundays and public holiday). - to withdraw your parcel for 5 to 10 working days upon presentation of proper identification. If the shipment is not removed during the time allowed by the carrier, he returned permanently to Renaissance, the shipping cost being borne by the customer. A e-mail notice is sent to the recipient, and a new shipment will be considered and charged extra.
DELIVERY AND SHIPPING OUTSIDE EUROPE EU & REST OF THE WORLD
For delivery "PRIORITY", please contact us at contact(at)svvving.com Due to fluctuations in fuel prices, the cost of delivery can vary from one period to another. Prices below are for guidance only. The delivery price specified for each country is at the time of order. * Customs duties will be priced additionaly.
EUROPE OUTSIDE THE EU COVERAGE 1
ANDORA, NORWAY, SWITZERLAND
Shipping 3-5 days from 40,00 € to 60,00 €
EUROPE OUTSIDE THE EU COVERAGE 2
ALBANIA, BELARUS, BOSNIA, CROATIA, MACEDONIA, MOLDOVA, MONTENEGRO, SERBIA, RUSSIA Europe, TURKEY, UKRAINE.
Shipping 3-5 days Economy* Around € 80,00
Shipping 48/72H Priority* Around € 102,00
NORTH AMERICA COVERAGE
CANADA, MEXICO, U. S. A, HAWAII
Shipping 4-6 days Economy* from 81,00 € to 103,00 €
Shipping 48/72H Priority* from 97,00 € to 125,00 €
CENTRAL AMERICA COVERAGE
BELIZE, CUBA, COSTA RICA, DOMINICAN REPUBLIC, EL SALVADOR, GUATEMALA, HAITI, HONDURAS, JAMAICA, NICARAGUA, PANAMA, THE BAHAMAS.
Shipping 4-6 days Economy* from 102,00 € to 113,00 €
Shipping 48/72H Priority* from 123,00 € to 136,00 €
SOUTH AMERICA COVERAGE
ARGENTINA, BOLIVIA, BRAZIL, CHILE, COLOMBIA, ECUADOR, FRENCH GUIANA, GUYANA, PARAGUAY, PERU, SURINAME, URUGUAY, TRINIDAD & TOBAGO, VENEZUELA.
Shipping 4-6 days Economy* Around 113,00 €
Shipping 48/72H Priority* Around 136,00 €
NORTH AFRICA COVERAGE
ALGERIA, EGYPT, LIBYA, MOROCCO, SOUTH AFRICA, TUNISIA.
Shipping 4-6 days Economy* from 102,00 € to 113,00 €
Shipping 48/72H Priority* from 123,00 € to 140,00 €
ORIENT COVERAGE
CISJORDAN, IRAQ, IRAN, ISRAEL, JORDAN, KUWAIT, LEBANON, OMAN, QATAR, SYRIA, SAUDI ARABIA, TURKEY, U. A. E.
Shipping 4-6 days Economy* from 80,00 € to 115,00 €
Shipping 48/72H Priority* from 115,00 € to 140,00 €
Turkey Economy* from € 80,00. Priority* € 100,00
ASIA COVERAGE
CHINA, HONG KONG, INDIA, JAPAN, SINGAPORE, SOUTH KOREA, SRI LANKA, TAIWAN, THAILAND.
Shipping 4-6 days Economy* from 105,00 € to 115,00 €
Shipping 48/72H Priority* from 120,00 € to 140,00 €
OCEANIA COVERAGE
AUSTRALIA, MALAYSIA, NEW CALEDONIA, NEW ZEALAND, PAPUA NEW GUINEA, PHILIPPINES, SOLOMON ISLANDS.
Shipping 4-6 days Economy* from 104,00 € to 120,00 €
Shipping 48/72H Priority* from 125,00 € to 145,00 €
Payment by direct bank transfer:
You can also send a bank transfer within 7 days after confirmation of your order.
If you decide to pay your order by bank transfer directly from your bank, you use the secure payment server "e-transactions" of your bank (SSL).
In this case, please make your payment payable to "Renaissance" and specify your order number and name of the model chosen. Our bank details are on our page when choosing this option. Your order will be processed upon receipt of the transfer. After the period of 15 days, the order will be canceled.
For countries of the European Union, the price of the product is the final price (Price incl. VAT) displayed in Euros (VAT and transport included), for the Svvving model selected at the time of order. The prices of all products include VAT of 23.0% for the European Union. Prices quoted in USD, refer to countries outside the European Union. For countries outside the European Union and the rest of the world, the price of the product is the final price (TOTAL) displayed in Euros or US Dollars (shipping included) for the Svvving model selected at the time of order. In Europe outside the European Union and in the rest of the world, the tax VAT is not payable, and is 0%. Coustom taxes and tariffs in each country, are the responsibility of the recipient (client) and will be requested at the time of delivery.
MEMO PRIVACY DATA PROTECTION. (See also General Conditions of Sale and Legals & Privacy).
When you place an order online on the website Svvving, we are responsible for your data. Renaissance society and Svvving do not transmit in any way, information about our customers to third parties. The customer has the right to access, change or delete their own information, simply by informing Svvving on info(at)svvving.com, in compliance with European law « Data Protection », FR. N°78.17 du 06 janvier 1978. UK. Act dated January 6 1978. PL. UODO 29.08.1997r. (Dz.U. Nr 133, poz. 883).
THE PARTIES AGREE THAT, IN THE EVENT OF A DISPUTE ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT FOLLOWING OR IN APPLICATION OF THIS AGREEMENT, AND IF NO AMICABLE SETTLEMENTS WERE REACHED, THE COMPETENT JURISDICTION WILL BE THE COURTS OF THE REGISTERED OFFICE OF RENAISSANCE AND SVVVING, NOTWITHSTANDING THE CASE OF PLURALITY OF DEFENDANTS, OR EMERGENCY PROCEDURE.